FREQUENTLY ASKED QUESTIONS
Q: Is There A Tracking Number?
A: Once your oder has been dispatched from our warehouse an email will be sent to you with the tracking number and freight carrier.
Q: Do You Offer Pick Up Services?
A: Pick ups are available subject to booking/appointment and availability. Pick up location would be from our main Sydney Store located on the Northern Beaches.
Q: Can't Find The Part You're Looking For?
A: If you can't manage to find the product or part you are looking for. Please contact us on (02) 9905-9523, email us at info@ksracing.com.au or fill out the contact form. Contact Us. https://shopksracing.com/pages/contact-us
Q: Can I Trust the KS Racing Team Online Website?
A: Most definitely. If you check out our Facebook, Instagram, Youtube, Wechat, Google or simply search us up online, you will see we have been around the industry especially specialising in Aussie makes and models; Holden, Ford and early model vehicles. KS Racing Australia source our products directly from our factories overseas so our customers are guaranteed the best prices and service for our products.
Q: Do You Offer Sponsorships?
A: As part of the KS Racing Street Team, you have many opportunities to promote our business and be rewarded for it. If you believe you have what it takes to become a KS Racing Street Team Player, contact us and we can further discuss the sponsorship or ambassador program.
Q: Do You Guys Guarantee Fitment?
A: Yes, but only if the correct product is purchased. If ever query or unsure, send an email through or give us a buzz and we can clarify all confusion or anything unsure.
Q: What Is The ETA For Delivery?
A: Depending on the delivery location and furthermore the local delivery drivers. Parcels have ETA times of 1-10 business days. Handling times for products that are kept in stock on shelves are generally 1-2, and with custom kits or customisation required, additional time may be required. More accurate ETA times can be requested when completing your purchase.
Q: How Do I Set Up My Coilovers?
A: Visit our installation guideline page on our website, as there are articles with guidance in installing our products. We suggest getting a qualified mechanic that has the knowledge of KS Racing AUSTRALIA products to install the product. If he/she has any questions, feel free to contact us and we can give them guidance in doing so. All warranty claims, product faults etc, must be free from installation error and carried out by a professional.
Q: Do you sell internationally?
A: KS RACING AUSTRALIA is solely trading in Australia only. We ship our parcels Australia wide including Tasmania.
